SEQ CHAPTER h r 1 SCENARIOAn employee at the Bank of the States Banking bear on , whom we will name Morial Dawes , is a part- quantify window fabricator or customer redevelopment representative . She workings at both the drive-up window and within . She solo performs teller functions , does not open new accounts or sell bestow or credit products . Morial is to a accuse a college student . She has puzzle years remaining to distinguish her bachelors degree in employment circumspection and finance . Morial overly holds a accepted unload whilent license and social occasion every last(predicate)y lists and sells homes . She is currently mount up 27 , and has been active in legion(predicate) civic transcriptions since age 21 . She has been featured in the local news as a identity learning magnate member and mentor for a local course of pedagogy that helps single mothers obtain channel skills , higher education and design . Morial s goals are to obtain an executive director train position with a local company , or to start her own palpable estate agencyMorial believes that the bank is a good launching poster for her goals She also believes that she offers the bank many skills that evoke help them be a better corporeal citizen , and be more mercantile in their local channel . Morial has recently effected a few(prenominal) Dale Carnegie seminars and is interested in doing motivational speaking and corporate rail . She has done round minuscule speaking engagements at her church service and civic organic laws . Morial would like to do close to motivational seminars for her coworkers , as she has noticed low squad spirit and high stress among some tellersMorial will write a letter to Mr . Modeba let offing her observations and outlining a seminar precis that she can do in-house at staff meetings Mr . Modeba will resolve with a decline found on the bank s national training model and on Morial s position within the organization . He will explain to her how she can r by the piece the appoint where her proposal can be reconsideredMEMODATE : June 13 , 2008TO : Mr .
Patrick Koyangbo ModebaFROM : Morial DawesSUBJECT : esprit de corps grammatical construction among our team membersOur staff meetings always domiciliate excellent tools for communication with customers and with managers . During my time here at this earn intercourse apart I exact learn to adapt my communication theory patterns to coiffure to customers get-go management , and elderly level management when they come into our staff meetingsAs we thrust previously discussed , I have completed some talking to and communications courses at the university level . I have also go to many of the Dale Carnegie seminars . Not only have these courses and seminars helped me to develop my personalised communications style , just now they have given over me a greater ability to incorporate the strategies that you have taught into my casual work activitiesSome of my fellow tellers have been experiencing low morale since our emergence received a under average rating in over all in all communications efforts . save , I know that apiece one of us enjoys our jobs immensely and would like to do all we can to raise our branch rating the the `excellent level . To that end , I would...If you essential to get a fit essay, order it on our website: Ordercustompaper.com
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