Intelligent Call Routing Intelligent Call Routing Mr. Harrison decides to call his character card company to inquire about a honor limit increase. He picks up the phone and dials the companys 800 number. He is then prompted by a friendly junction that says, Welcome to Mycorp, please enter your 15 digit define number. After punching his15-digit account number into the handset, he is pronto prompted by a friendly agent who greets him with, Hello Mr. Harrison, how be you today? Surprised that the agent knew he was the one calling, he then mentions that he is interested in a adduce limit increase.
A fter the agent helps him with his primary objective, the agent says, I noticed you have been traveling a lot deep; would you be interested in upgrading to our new Travelers Green puzzler? Thats right. The agent knows a lot about him, what is more how? Remember the 15-digit account number he entered? To Mycorp its often more then 15-digits: its about every harvest-time he has p...If you want to get a full essay, sound out it on our website:
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