Business Communication

Business Communication Summarry Business Communication is described as the dissemination of information that is done primarily for the benefit of an organization. Business communication is accomplished by relaying information in different ways to various people who make up the organization.Advertising We will write a custom essay sample on Business Communication specifically for you for only $16.05 $11/page Learn More The communication also includes relaying information about the business s to suppliers, consumers and other stakeholders in the organization. Effective business communication has the advantage of increasing productivity and profitability of the organization (Guffey and Almonte, 2010). To adequately illustrate the concept of business communication, it would be useful to attempt a scholarly critique of two articles from scholarly journals. The critique shall involve a brief summary of the article focused mainly on the data used and the methods employed in formulating t he research questions. Additionally, the scholarly critique shall attempt to identify the goals of the article and the key theories and concepts used and whether are not these theories and concepts achieved the goals of the article. Finally the conclusion seeks to establish whether or not the article was worth writing. The Use of Strategic Metaphors in Intercultural Business Communication The article seeks to categorically establish that strategic metaphors can be used to help achieve effective intercultural business communication that is a prerequisite for the profitability and productivity of any given organization. The article uses data from a case study of the alliance between Renault and Nissan to illustrate the fact that the use of a suitable metaphor can adequately capture an organization’s essence in terms of its activities, strategic intents and its global and national cultures. The strategic metaphor also details the ethical and business position of the company. The article highlights how the use of effective metaphor enabled the stakeholders in the Alliance to work towards a common goal by employing the ambiguity and the diversity of meaning of the metaphor to surmount the Western and Asian intercultural differences (Cacciaguidi-Fahy and Cunningham, 2007).Advertising Looking for essay on business communication? Let's see if we can help you! Get your first paper with 15% OFF Learn More The goal of the article is to illustrate how the use of a strategic metaphor can benefit intercultural business communication. In my view, the theory and concepts used adequately accomplished the stated goals of the article. In conclusion, the article was definitely worth writing, this is because it makes substantial and theoretical contributions to our knowledge of communication especially in the multi-cultural and global business environment. The implications of the article are fostering a sense of shared identity and goal congruence in a multi-cultural business setting. Language and Culture in International Legal Communication The article proposes that in the contemporary global business setting that is characterized by involvement of people from different cultures and nationalities, it is imperative to develop communication competence in terms of language skills. The article highlights the importance of considering intercultural differences in translation particularly with regard to the legal systems of both the target and the source. The article uses data from company law to draw the conclusion that there are certain cultural and linguistic implications of using English as the legal lingua franca in addition to its influence on learning and teaching practice (Kocbek, 2006). The goal of the article is to highlight the importance of language and culture in international legal communication. The key theory and concept successfully used the examination of company law to illustrate how cultural and linguistic differ ences affect legal undertakings. In my considered view, the article was worth writing as it makes a significant contribution to the methodological and theoretical understanding of communication in the business environment. The article has the implication of underlining the importance of considering the impact of cultural and linguistic differences in legal matters. In conclusion, a critical analysis of the two articles has enhanced my understanding of business communication particularly in the global arena.Advertising We will write a custom essay sample on Business Communication specifically for you for only $16.05 $11/page Learn More References Cacciaguidi-Fahy, S and Cunningham, J. (2007). The Use of Strategic Metaphors in Intercultural Business Communication. Managing Global Transitions. 133-155. Retrieved from fm-kp.si/zalozba/ISSN/1581-6311/5_133-155.pdf Guffey, M. and Almonte, E. R. (2010). Essentials of Business Communication. USA: Nelson Education P ublishing Inc Kocbek, A. (2006). Language and Culture in International Legal Communication. Managing Global Transition. 231-247. Retrieved from fm-kp.si/zalozba/ISSN/1581-6311/4_231-247.pdf Business communication Introduction Communication is important in people’s lives, as it is a mean of exchanging information from one person to another (Kushal, n.d, pp 1). In business, communication is necessary, as it plays a role in negotiation between an entrepreneur and the customer, and between the distributor and the entrepreneurs, among others.Advertising We will write a custom essay sample on Business communication specifically for you for only $16.05 $11/page Learn More Therefore, business communication involves flow of information, which requires feedback. In an organization, communication may flow through various channels, hence contributing to controlling and directing employees. Communication involves feedback, thus avoiding any misunderstanding and it contributes to effective transfer of messages from one party to another. An organization has the duty of communicating its rules and regulation to the employees. Business communication has also changed with the t rends in technology. In the early years, communication was evident in terms of paper work and telephone calls; however, today, communication has expanded to video conferencing, emails, cell phones and satellite, all of which have led to effective communication. Business communication can be divided in to two oral communication (which can be formal and informal) and written communication. Normally, formal communication involves interviews, meetings, discussions, and speeches, while informal involves grapevine. Verbal communication has been evident for generations and it creates a high level of understanding, and feedback is immediate, thus contributing to quick decision-making. However, this method faces the challenge of language barrier due to the many existing nationalities. Nevertheless, verbal communication is commonly evident in interviews, telephone conversations, and video conferencing. The second type of business communication is written communication, which incorporates, re ports, and agendas among others (Management study guide, n.d). Current types of business communication range from the use of internet, video conferencing, teleconferencing to the use of emails. Effective communication is an important tool to any business and organization, as it contributes to efficiency at the place of work in terms of getting tasks accomplished within the required time.Advertising Looking for essay on business communication? Let's see if we can help you! Get your first paper with 15% OFF Learn More According to Kushal (n.d, p1), â€Å"without communication, uniformity in the business activities cannot be brought about.† Therefore, business communication is a type of communication that contributes to meeting the organization’s needs. The role of business communication in daily activities at my workplace, and its current trends. Communication is very important at the workplace and it can vary from oral to written communication. G enerally, it contributes greatly to the organizations’ activities; hence, every employee is required to have effective communication skills when addressing customers and his fellow employees. In addition, good communication skills contribute to resolving issues very fast, thus avoiding delays. In my line of work as a human resource assistant, communication is very effective as my job entails communication with the staff. This takes place in form of emails, phone and video conferencing. When my manager is out of the country, video conferencing and emails have proven to be effective in ensuring that communication takes place. My boss is able to communicate quality and urgent information to me, which in return is communicated to the rest of the staff through the phone or via email. Some of my daily activities involve updating Medicare accounts for the staff, updating information about their leaves, reviewing their payroll, and renewing contracts among other tasks. All these task s require the use of internet or phone. In addition, when I need to pass an important notice throughout the department, written communication is applicable, which involves notices and memorandums. Therefore, in my workplace, it is a requirement for all employees to be at par with the advancement in technology in order to be capable of operating computer programmes such as emails. Business communication is efficient, as it assists me in sharing important information to the rest of the staff on time, especially through the internet; therefore, delay in information is not evident in my organization due to the many modes of communication available. In addition, communication contributes to the internal and external functions at the workplace. Internal functions include communication within the organization that contributes to employees’ job satisfaction and increase productivity, thus decreasing the levels of turnovers.Advertising We will write a custom essay sample on Bu siness communication specifically for you for only $16.05 $11/page Learn More This is evident, as the management ensures that information is available to employees on time, about how they are required to perform a certain task and the terms of rewards when the job is completed. Employees are thus motivated due to the information communicated. The external function of business communication occurs when our staff relates with the outside environment, such as the customers, whom our organization works hard to please through delivering quality services. The current trend at my workplace is cloud computing that involves the use of computers and internet in order to enhance communication. This trend has proven sufficient in the organization as it involves a large number of services, such as Google, yahoo, face book, twitter, and MySpace among others. Such services have led to instant messaging through chats, for instance, in yahoo and g-mail, therefore providing the staf f with urgent and instant messages in which they provide an instant feedback. The impact is contribution to effective communication of urgent information without having to post a letter. Video conferencing is also evident in the workplace, whereby, a manager is able to address his staff on an important matter, and he can actually see the staff he is addressing via the aid of a webcam. Therefore, work is becoming paperless at the place of work, as emails are replacing memorandums and minutes of workplace meetings. Monge and Desanctis (2008) describes electronic communication as a link to distance, cultures, organizations, and the departments within them, hence responding to the customers’ demands fast. Electronic communication therefore comprises of emails, and teleconferencing among others. However, information must be communicated effectively in order to enhance understanding, as is the case of face-to-face communication. With the changing technology, business communication has also changed and adopted new type of communication, such as internets, which have yielded to instant messaging like chat messages and instant feedbacks; as opposed to a letter that requires time before the sender can get a reply, as it has to go through the process of posting. Conclusion In any business, professionalism is highly regarded, as it is the key to attracting customers. in this case, customers are confident on the information on the services and products offered. Therefore, business communication aids in sharing information on every crucial matter, thus ensuring that the matter has been attended to promptly. Business communication modes include electronic communication, written communication, verbal communication, and non-verbal communication. In spite of the used type of business communication, how well the message is communicated is what makes a difference, since when a message is conveyed wrongly, it could cost the organization a lot. Therefore, organizations shoul d make sure that their employees acquire quality communication skills, to avoid errors either in typing, writing, or verbally.Advertising Looking for essay on business communication? Let's see if we can help you! Get your first paper with 15% OFF Learn More References Kushal, S. (N.d). Business Communication. Web. Management study guide. (N.d). What is business communication? Web. Monge, P. and Desanctis, G. (2008). Communication Processes for Virtual Organizations. Web.